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Mobile Banking Application Redesignation - KBZ Bank
Mobile Banking Application Redesignation - KBZ Bank
Mobile Banking Application Redesignation - KBZ Bank
Mobile Banking Application Redesignation - KBZ Bank
Mobile Banking Application Redesignation - KBZ Bank
BRIEF
BRIEF
BRIEF
KBZ Bank is one of the most well-known banks, with 10 million of active users on its mobile application. However, I often hear users struggling with the app, finding it complicated and overloaded with information. I faced the same difficulties while using it myself.
That’s why this case study came to life. To truly understand user expectations and identify the most frequently used features, I conducted research and user interviews, gaining insights from real users with different backgrounds.
KBZ Bank is one of the most well-known banks, with 10 million of active users on its mobile application. However, I often hear users struggling with the app, finding it complicated and overloaded with information. I faced the same difficulties while using it myself.
That’s why this case study came to life. To truly understand user expectations and identify the most frequently used features, I conducted research and user interviews, gaining insights from real users with different backgrounds.
KBZ Bank is one of the most well-known banks, with 10 million of active users on its mobile application. However, I often hear users struggling with the app, finding it complicated and overloaded with information. I faced the same difficulties while using it myself.
That’s why this case study came to life. To truly understand user expectations and identify the most frequently used features, I conducted research and user interviews, gaining insights from real users with different backgrounds.
KBZ Bank is one of the most well-known banks, with 10 million of active users on its mobile application. However, I often hear users struggling with the app, finding it complicated and overloaded with information. I faced the same difficulties while using it myself.
That’s why this case study came to life. To truly understand user expectations and identify the most frequently used features, I conducted research and user interviews, gaining insights from real users with different backgrounds.
KBZ Bank is one of the most well-known banks, with 10 million of active users on its mobile application. However, I often hear users struggling with the app, finding it complicated and overloaded with information. I faced the same difficulties while using it myself.
That’s why this case study came to life. To truly understand user expectations and identify the most frequently used features, I conducted research and user interviews, gaining insights from real users with different backgrounds.
DEVICE RESPONSIVENESS
DEVICE RESPONSIVENESS
DEVICE RESPONSIVENESS
Android
Android
Android
iOS
iOS
iOS
TOOLS
TOOLS
TOOLS
Figma
Figma
Figma
Figjam
Figjam
Figjam
RESPONSIBILITIES
RESPONSIBILITIES
RESPONSIBILITIES
UI-UX Design
UI-UX Design
UI-UX Design
Design System Management
Design System Management
Design System Management
Interaction Design
Interaction Design
Interaction Design
GOALS
GOALS
GOALS
GOALS
GOALS
Optimizing User Experience: Simplifying and Streamlining the Interface
Optimizing User Experience: Simplifying and Streamlining the Interface
Optimizing User Experience: Simplifying and Streamlining the Interface
Optimizing User Experience: Simplifying and Streamlining the Interface
Optimizing User Experience: Simplifying and Streamlining the Interface
1.
1.
1.
1.
1.
The goal is to simplify and streamline the app’s interface, making it more intuitive and user-friendly for all users.
The goal is to simplify and streamline the app’s interface, making it more intuitive and user-friendly for all users.
The goal is to simplify and streamline the app’s interface, making it more intuitive and user-friendly for all users.
The goal is to simplify and streamline the app’s interface, making it more intuitive and user-friendly for all users.
The goal is to simplify and streamline the app’s interface, making it more intuitive and user-friendly for all users.
2.
2.
2.
2.
2.
By organizing and prioritizing content, we aim to display only essential information, reducing the risk of overwhelming users.
By organizing and prioritizing content, we aim to display only essential information, reducing the risk of overwhelming users.
By organizing and prioritizing content, we aim to display only essential information, reducing the risk of overwhelming users.
By organizing and prioritizing content, we aim to display only essential information, reducing the risk of overwhelming users.
By organizing and prioritizing content, we aim to display only essential information, reducing the risk of overwhelming users.
3.
3.
3.
3.
3.
Conducting thorough research and interviews will help us understand user needs, preferences, and identify the most frequently used features, ensuring the app aligns with their expectations.
Conducting thorough research and interviews will help us understand user needs, preferences, and identify the most frequently used features, ensuring the app aligns with their expectations.
Conducting thorough research and interviews will help us understand user needs, preferences, and identify the most frequently used features, ensuring the app aligns with their expectations.
Conducting thorough research and interviews will help us understand user needs, preferences, and identify the most frequently used features, ensuring the app aligns with their expectations.
Conducting thorough research and interviews will help us understand user needs, preferences, and identify the most frequently used features, ensuring the app aligns with their expectations.
CHALLENGES
CHALLENGES
CHALLENGES
CHALLENGES
CHALLENGES
1.
1.
1.
1.
1.
Overcoming Resistance to Change : Users accustomed to the current design may resist changes, even if they improve usability. Convincing them to adopt a new design requires careful communication and onboarding.
Overcoming Resistance to Change : Users accustomed to the current design may resist changes, even if they improve usability. Convincing them to adopt a new design requires careful communication and onboarding.
Overcoming Resistance to Change : Users accustomed to the current design may resist changes, even if they improve usability. Convincing them to adopt a new design requires careful communication and onboarding.
Overcoming Resistance to Change : Users accustomed to the current design may resist changes, even if they improve usability. Convincing them to adopt a new design requires careful communication and onboarding.
Overcoming Resistance to Change : Users accustomed to the current design may resist changes, even if they improve usability. Convincing them to adopt a new design requires careful communication and onboarding.
2.
2.
2.
2.
2.
Prioritizing Essential Information: Identifying which information is essential and which can be simplified or hidden can be subjective and may vary among users. Ensuring the right content is prioritized is key.
Prioritizing Essential Information: Identifying which information is essential and which can be simplified or hidden can be subjective and may vary among users. Ensuring the right content is prioritized is key.
Prioritizing Essential Information: Identifying which information is essential and which can be simplified or hidden can be subjective and may vary among users. Ensuring the right content is prioritized is key.
Prioritizing Essential Information: Identifying which information is essential and which can be simplified or hidden can be subjective and may vary among users. Ensuring the right content is prioritized is key.
Prioritizing Essential Information: Identifying which information is essential and which can be simplified or hidden can be subjective and may vary among users. Ensuring the right content is prioritized is key.
THE VALUE
THE VALUE
THE VALUE
THE VALUE
THE VALUE
So what should I give them?
So what should I give them?
So what should I give them?
So what should I give them?
So what should I give them?
Banking-Wireframe
Banking-Wireframe
Banking-Wireframe
Banking-Wireframe
Banking-Wireframe
FINAL DESIGN SCREENS
FINAL DESIGN SCREENS
FINAL DESIGN SCREENS
FINAL DESIGN SCREENS
FINAL DESIGN SCREENS
"Only Partial Screens"
Additional Design Resources
Additional Design Resources
Additional Design Resources
Additional Design Resources
Additional Design Resources
Clickable Prototype
Clickable Prototype
Clickable Prototype
Clickable Prototype
Clickable Prototype
Affinity Mapping
(User testing report summarizing feedback and proposed iterations based on user insights
Affinity Mapping
(User testing report summarizing feedback and proposed iterations based on user insights
Affinity Mapping
(User testing report summarizing feedback and proposed iterations based on user insights
Affinity Mapping
(User testing report summarizing feedback and proposed iterations based on user insights
Affinity Mapping
(User testing report summarizing feedback and proposed iterations based on user insights
Figma File
High-fidelity prototypes
Custom UI Components
Logo & additional assets
Typography
Figma File
High-fidelity prototypes
Custom UI Components
Logo & additional assets
Typography
Figma File
High-fidelity prototypes
Custom UI Components
Logo & additional assets
Typography
Figma File
High-fidelity prototypes
Custom UI Components
Logo & additional assets
Typography
Figma File
High-fidelity prototypes
Custom UI Components
Logo & additional assets
Typography
Color Library
Color Library
Color Library
Color Library
Color Library
Design System (Material Kit)
Design System (Material Kit)
Design System (Material Kit)
Design System (Material Kit)
Design System (Material Kit)
NEXT CASESTUDY
NEXT CASESTUDY
NEXT CASESTUDY
NEXT CASESTUDY
Logistics Management System
Logistics Management System
Logistics Management System
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"For a better experience, try using a larger screen—it makes everything clearer and easier to navigate!"
"For a better experience, rotate your screen, it makes everything clearer and easier to navigate!"
— Click the cards to view them individually —